Week One: Define and Measure
- Introduction to Six Sigma
- Team facilitation
- Project management (project planning & deliverables)
- Voice of the Customer (VOC)
- Project selection
- Project chartering
- Process mapping
- Introduction to Minitab
- Measurement System Analysis
- Project reviews
- Certification requirements
Week Two: Analyze
- Cost of Poor Quality (COPQ)
- Six Sigma metrics
- Root cause analysis
- Process Failure Mode and Effect Analysis (FMEA)
- Introduction to statistics
- Central limit theorem
- Confidence intervals
- Hypothesis testing
- Sample size selection
- Analysis of Variance (ANOVA)
- Capability studies
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Week Three: Improve
- Introduction to Design of Experiments
- Planning experiments
- Factorial designs
- Screening designs
- Correlation and regression analysis
- Robust Design
Week Four: Improve and Control
- Advanced Design of Experiment
- Key concepts of control
- Statistical Process Control (SPC)
- Lean thinking
- Project closeout
- Program wrap-up
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